As I have a multilingual website, I want to make use of SEO in both languages.
Does the “Multilingual Blog” Package offer SEO (metadata etc) translatations?
Check this article https://wpml.org/documentation/support/multilingual-seo/
It depends on the structure of your site. The Blog version gives you access to the core plugin only. You will need the CMS version to download the other modules.
How difficult or easy is it to install this plug in? I am not a developer. I need to know how many languages are available. Also I definitely will need Spanish, Arabic, and Vietnamese for sure, does wpml have these?
I payed 71,98 USD on October 3, 2020 for a subscription, but the plugin doesn’t work properly and on your website I get a message that says that my subscription is expired. Why?
I’m building a new website for the same client and I need to know if I can still use this subscription and how to fix this problem. Can you please check and provide help? Thank you.
We are working on a WP website where users can post film descriptions . They use a Form (w/ Form Maker) to type in both a French and an English description + a bunch of technical data, and Form Maker Post Generation creates a draft post with all this that an admin can publish on the front end.
But I would like it to create two mirroring posts instead of one, that is : one on the French side of the website with the French description, and one on the English side with the English description, with the refinement that it uses the available description if one of the two is missing.
Hello,
Please send me your tax residence certificate urgently in order to correctly settle the tax for the purchase of your plug in Poland.
Regards
Roman Jaskula
We are registered in Hong Kong but the tax office does not issue such a certificate, unfortunately. Please double-check with your accountant what exactly you need and if this is essential. We have many users from Poland and Europe and no one asks us about this. You will see your invoice in your WPML account.
Hello,
I have an e-commerce website and I am trying to make it multilingual. I have products in the Woocommerce plugin. I tried the Polylang plugin, but I found that it could not translate the woocommerce store page completely and it was missing in some places. Can the shop page be translated for any language with WPML? Also, can permalinks be set up with wpml?
Thanks.
Yes, we are compatible with WooCommerce and you can translate the Shop to any language. I’m not sure what you mean by permalinks. For product names, you will get the slug generated according to the product title (translated version). WPML simply creates a new product but in another language.
When I say permalink, I was talking about links. I think we will do it by duplicating the product or page like Polylang. I have one more question … If we buy wpml for $ 79, do we have to renew it one year later? If we cannot be beaten, will it continue to work?
Thanks.
Yes, you can duplicate your existing product or create a new one. Renewals are optional. If you cancel your subscription and decide not to renew it you can still use WPML plugins but you won’t get new versions after the first yet.
When I say permalink, I was talking about links. I think we will do it by duplicating the product or page like Polylang. I have one more question … If we buy wpml for $ 79, do we have to renew it one year later? If we cannot be beaten, will it continue to work?
Thanks.
hello today we bought a wpml license with our credit card. You can see the image sent by our bank in the picture below. However, the license is still not visible when I log in. Can you support me? I cannot open a ticket because it requests renewal
I’ve checked your account (with the email you used to post your comment with) and your subscription is not renewed. When I’m checking your recent orders I can see the all of them have the “failed” status. The last has been updated 4 hours ago. From our system point of view, you didn’t pay. You would need to send us something that proves that you paid and that the money left your account. Please use this form to contact us directly to sort this out. https://wpml.org/home/contact-us/contact-form/
It turns out that your card was declined (payment not authorized by your bank) and you will need to try a different payment method. My colleague Mercedes will contact you with details.
If I buy your Agency license, what does that mean 2000 credits for automatic translations, how far does that get me?
And how much would it be for me to buy additional automatic translation credits?
Please compare it with GTranslate Business.
When I say permalink, I was talking about links. I think we will do it by duplicating the product or page like Polylang. I have one more question … If we buy wpml for $ 79, do we have to renew it one year later? If we cannot be beaten, will it continue to work?
Thanks.
Hi. I have a translation company and I need to provide support to a customer who needs his website translated. I would like to know how the word count works when there are repetitions (and a translation memory is used). Does the tool provide a final count, excluding the repetitions, or just the total count? How can I get to the actual count? Any suggestions on how to do that? Thank you so much
I am looking into this plugin for a nonprofit website that wants to translate our website from english into four languages: Spanish, Portuguese, Haitian Creole, and Mandarin.
I want to better understand the pricing. It’s $79/year, which includes 2,000 credits. If you use more than the 2,000 credits in a month, you’re charged based on their pricing scale. What I’d like to understand is how those credits are calculated.
For example, let’s say my website has exactly 2,000 words. If I go to the website and translate it into Spanish, and on the same day another person goes and translates it into Mandarin, have we just used 4,000 credits?
Before I propose this to our Finance team, I want to be sure I have a firm grasp on the costs we can expect per month. thanks!
Hello Sophia,
You can see how the credits are used, according to the selected translation engine, on the following table https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#choosing-a-translation-engine
If you need more credits you can subscribe to one of our automatic translation packages.
The credits are used per translated word/per language. After translating the content, it will remain on your site. You will only use new credits if you translate new content (to any language)
We are a Local Health Department looking to purchase one of the packages. We do not want to keep our credit card on file although we may pay for the item with a credit card. Is there an option to pay through some other method or do we have to use a credit card? If so can we manually upload the credit card annually to make payments and then remove it from the website?
Hello Linda,
We do not store the payment details on our site. More details here https://wpml.org/purchase/purchase-process/
In any case, you are welcome to cancel the automatic renewal payment and then set it up again every year, for the renewal payment, if you prefer it.
Thank you. I am trying to complete our Request for Purchase form and need an address and phone number of WPML and also what does WPML stand for? Thank you.
Hello Daniel,
It really does not matter, WPML is able to work in both scenarios. However, some users prefer to install it immediately as it may help you to identify soon other elements that are not multilingual ready.
Regards
Hello,
Does you plugin translate when i have external plugins used for my WooCommerce.
I am using WooBlocks for Checkout, is it gonna translate this plugin also?
Hello,
I am a developer, I don’t want to buy the agency at the moment, because I only have 2 websites to use your plugins, so I am going to buy the most popular choice.
My questions, please answer all of it… I didn’t find the answers in the pre-sale questions.
1- If I want to upgrade to Agency plan after a while, should I pay the total amount or only the difference? if only the difference then should I do that within one year from my purchase or I can do that after a year.
2- When I tried to purchase it said ((“Your account will renew every April 4, starting 2022.
The yearly renewals cost $59.00.”)) now if I don’t want to buy with auto renewal is that possible?
3- If it was allowed to purchase without auto renewal, and then passed more than 1 year, then I decided to renew, should I pay the total amount again or the reduced renewal cost?
4- If I bought Most popular, and didn’t renew, and after more than a year I decided to buy agency plan, how much should I pay? how do you treat these matters…
5- If I did the purchase right away, and I don’t want to forget to cancel the auto renewal, what shall I do? should I contact you? or contact my bank?
I hope to find a good answer, and not sending me some links to read..
1. You should pay the difference only. You can do it within one year, you will find an upgrade button in your WPML account. If you do it after the license is expired, you will need to buy a new one.
2. Yes, you can deactivate the auto renewal from your WPML account.
3. In that case, you will need to buy a new license so you will have to pay the total cost.
4. In any case after your license expires, you will need to buy a new one.
5. You will start receiving some remanding emails before your license expires, so you will be able to remember to cancel the auto renewal.
Your plugin Cost Calculator is not in our compatibility list, however it doesn’t necessarily imply that it is not compatible, just that our team has not tested yet. https://wpml.org/documentation/plugins-compatibility/
I have a website named http://www.oudbazaar.com WordPress WooCommerce based platform. I want to purchase IP based currency change plugin for my WordPress website. I wanted to purchase a plugin that is compatible with PAYTBABS payment gateway and change my product’s price as per the IP of the visitor. If you any sort of plugin which allows me to certain activities please suggest me as soon as possible.
Hi there,
We want to buy your plugin put the page https://wpml.org/checkout/ is not working.
Can you help us?
Thanks
I notified our admins. Can you please let me know the exact steps you are doing?
Please refresh the page and try again (or open the page in incognito mode). It should be fixed now.
Thank you! It was an error 410 , but now it works 🙂
Can this plugin an website From English to Arabic? And also can it right align the arabic texts automatically?
Yes, as long as the theme supports it, WPML will be OK with it. You can see it on our own site too https://wpml.org/he/
Dear Sir or Madam
As I have a multilingual website, I want to make use of SEO in both languages.
Does the “Multilingual Blog” Package offer SEO (metadata etc) translatations?
Thanks for your help.
Best regards,
Arian
Check this article https://wpml.org/documentation/support/multilingual-seo/
It depends on the structure of your site. The Blog version gives you access to the core plugin only. You will need the CMS version to download the other modules.
I need to know how many languages are available. Also I definitely will need Spanish, Arabic, and Vietnamese for sure, does wpml have these?
How difficult or easy is it to install this plug in? I am not a developer. I need to know how many languages are available. Also I definitely will need Spanish, Arabic, and Vietnamese for sure, does wpml have these?
Hello Tonya,
Check our Getting Stated Guide https://wpml.org/documentation/getting-started-guide/
WPML supports all these languages. We do not charge per the numbes of languages you want to translate but per the registered sites.
We offer different translation methods https://wpml.org/documentation/translating-your-contents/translation-tools-available-with-wpml/
Best,
I payed 71,98 USD on October 3, 2020 for a subscription, but the plugin doesn’t work properly and on your website I get a message that says that my subscription is expired. Why?
I’m building a new website for the same client and I need to know if I can still use this subscription and how to fix this problem. Can you please check and provide help? Thank you.
Hi Elisabetta,
I have replied to your mail about this.
If we’re using a password-reset function for our users, are we able to send different language emails, but based on the language chosen?
Do you know if this would also work on translating emails that are sent out through WP Forms or other plugins?
Hi Connie,
Check here https://wpml.org/documentation/support/sending-emails-with-wpml/
Check this article about translation WP Forms with WPML https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/
I will double check about the password reset function and let you know
Hi Connie,
To follow up with your questions: check here https://wpml.org/documentation/getting-started-guide/translating-wordpress-login-and-registration-pages/ too
Hello,
We are working on a WP website where users can post film descriptions . They use a Form (w/ Form Maker) to type in both a French and an English description + a bunch of technical data, and Form Maker Post Generation creates a draft post with all this that an admin can publish on the front end.
But I would like it to create two mirroring posts instead of one, that is : one on the French side of the website with the French description, and one on the English side with the English description, with the refinement that it uses the available description if one of the two is missing.
Would we be able to do this with WPML?
thank you
Nicolas
Hello Nicolas,
This form plugin is not in our compatibility list, however it doesn’t necessarily imply that it is not compatible, just that our team has not tested yet.
https://wpml.org/documentation/plugins-compatibility/
WPML is not able to create two different posts in they way you are creating your content. One possible solution for your requirement could be to create a post only in the default language and then use the automatic translation from the backend in order to get a post in secondary languages:
https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/#automatic-translation
Regards
Hello,
Please send me your tax residence certificate urgently in order to correctly settle the tax for the purchase of your plug in Poland.
Regards
Roman Jaskula
We are registered in Hong Kong but the tax office does not issue such a certificate, unfortunately. Please double-check with your accountant what exactly you need and if this is essential. We have many users from Poland and Europe and no one asks us about this. You will see your invoice in your WPML account.
Hello,
I have an e-commerce website and I am trying to make it multilingual. I have products in the Woocommerce plugin. I tried the Polylang plugin, but I found that it could not translate the woocommerce store page completely and it was missing in some places. Can the shop page be translated for any language with WPML? Also, can permalinks be set up with wpml?
Thanks.
Yes, we are compatible with WooCommerce and you can translate the Shop to any language. I’m not sure what you mean by permalinks. For product names, you will get the slug generated according to the product title (translated version). WPML simply creates a new product but in another language.
When I say permalink, I was talking about links. I think we will do it by duplicating the product or page like Polylang. I have one more question … If we buy wpml for $ 79, do we have to renew it one year later? If we cannot be beaten, will it continue to work?
Thanks.
Yes, you can duplicate your existing product or create a new one. Renewals are optional. If you cancel your subscription and decide not to renew it you can still use WPML plugins but you won’t get new versions after the first yet.
When I say permalink, I was talking about links. I think we will do it by duplicating the product or page like Polylang. I have one more question … If we buy wpml for $ 79, do we have to renew it one year later? If we cannot be beaten, will it continue to work?
Thanks.
Your previous question was awaiting moderation. I have just replied.
hello today we bought a wpml license with our credit card. You can see the image sent by our bank in the picture below. However, the license is still not visible when I log in. Can you support me? I cannot open a ticket because it requests renewal
https://ibb.co/10dbxCY
I’ve checked your account (with the email you used to post your comment with) and your subscription is not renewed. When I’m checking your recent orders I can see the all of them have the “failed” status. The last has been updated 4 hours ago. From our system point of view, you didn’t pay. You would need to send us something that proves that you paid and that the money left your account. Please use this form to contact us directly to sort this out.
https://wpml.org/home/contact-us/contact-form/
It turns out that your card was declined (payment not authorized by your bank) and you will need to try a different payment method. My colleague Mercedes will contact you with details.
Hi, do you have any discount for non profit organizations?
Hello Antoni,
Yes, please contact us here https://wpml.org/home/contact-us/contact-form/ and send us the non-profit details
If I buy your Agency license, what does that mean 2000 credits for automatic translations, how far does that get me?
And how much would it be for me to buy additional automatic translation credits?
Please compare it with GTranslate Business.
You can see how to spend the 2,000 credits here, depending on the transaltion engine you choose
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#choosing-a-translation-engine
This article also shows the cost if you need more credits.
When I say permalink, I was talking about links. I think we will do it by duplicating the product or page like Polylang. I have one more question … If we buy wpml for $ 79, do we have to renew it one year later? If we cannot be beaten, will it continue to work?
Thanks.
Your previous questions were awaiting moderation.
Hi. I have a translation company and I need to provide support to a customer who needs his website translated. I would like to know how the word count works when there are repetitions (and a translation memory is used). Does the tool provide a final count, excluding the repetitions, or just the total count? How can I get to the actual count? Any suggestions on how to do that? Thank you so much
Hello Julia,
Are you planning to integaret your company with WPML? https://wpml.org/documentation/content-translation/interested-in-integrating-with-wpml/
Let me know?
I am looking into this plugin for a nonprofit website that wants to translate our website from english into four languages: Spanish, Portuguese, Haitian Creole, and Mandarin.
I want to better understand the pricing. It’s $79/year, which includes 2,000 credits. If you use more than the 2,000 credits in a month, you’re charged based on their pricing scale. What I’d like to understand is how those credits are calculated.
For example, let’s say my website has exactly 2,000 words. If I go to the website and translate it into Spanish, and on the same day another person goes and translates it into Mandarin, have we just used 4,000 credits?
Before I propose this to our Finance team, I want to be sure I have a firm grasp on the costs we can expect per month. thanks!
Hello Sophia,
You can see how the credits are used, according to the selected translation engine, on the following table https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#choosing-a-translation-engine
If you need more credits you can subscribe to one of our automatic translation packages.
The credits are used per translated word/per language. After translating the content, it will remain on your site. You will only use new credits if you translate new content (to any language)
Let me know if this helps?
We are a Local Health Department looking to purchase one of the packages. We do not want to keep our credit card on file although we may pay for the item with a credit card. Is there an option to pay through some other method or do we have to use a credit card? If so can we manually upload the credit card annually to make payments and then remove it from the website?
Hello Linda,
We do not store the payment details on our site. More details here https://wpml.org/purchase/purchase-process/
In any case, you are welcome to cancel the automatic renewal payment and then set it up again every year, for the renewal payment, if you prefer it.
Thank you. I am trying to complete our Request for Purchase form and need an address and phone number of WPML and also what does WPML stand for? Thank you.
Hi Linda,
See here https://wpml.org/
You will also find the address at the bottom of this page https://wpml.org/home/contact-us/
We don’t have a phone number
best,
Does the WPML translates site links (slugs)? And is this capability in “Multingual blog” plan?
Hello, yes, you simply create a new post/page/category… and the slug will be added based on its title
Does it matter when WPML is installed? Is it better to install when creating the site or can it be added later to make a site multi-language?
Hello Daniel,
It really does not matter, WPML is able to work in both scenarios. However, some users prefer to install it immediately as it may help you to identify soon other elements that are not multilingual ready.
Regards
Hello,
Does you plugin translate when i have external plugins used for my WooCommerce.
I am using WooBlocks for Checkout, is it gonna translate this plugin also?
Do you have Estonian translation?
Thanks.
Hello Kristo,
If the plugins you are using are multilingual ready, yes, WPML should be able to help you to translate them.
In the following list you will find other plugins and themes which are WPML compatible.
https://wpml.org/documentation/plugins-compatibility/
https://wpml.org/documentation/theme-compatibility/
Regards,
Andrés
Hello,
I am a developer, I don’t want to buy the agency at the moment, because I only have 2 websites to use your plugins, so I am going to buy the most popular choice.
My questions, please answer all of it… I didn’t find the answers in the pre-sale questions.
1- If I want to upgrade to Agency plan after a while, should I pay the total amount or only the difference? if only the difference then should I do that within one year from my purchase or I can do that after a year.
2- When I tried to purchase it said ((“Your account will renew every April 4, starting 2022.
The yearly renewals cost $59.00.”)) now if I don’t want to buy with auto renewal is that possible?
3- If it was allowed to purchase without auto renewal, and then passed more than 1 year, then I decided to renew, should I pay the total amount again or the reduced renewal cost?
4- If I bought Most popular, and didn’t renew, and after more than a year I decided to buy agency plan, how much should I pay? how do you treat these matters…
5- If I did the purchase right away, and I don’t want to forget to cancel the auto renewal, what shall I do? should I contact you? or contact my bank?
I hope to find a good answer, and not sending me some links to read..
Thanks and best regards.
Hello Moutaz,
I’ll try to answer your questions:
1. You should pay the difference only. You can do it within one year, you will find an upgrade button in your WPML account. If you do it after the license is expired, you will need to buy a new one.
2. Yes, you can deactivate the auto renewal from your WPML account.
3. In that case, you will need to buy a new license so you will have to pay the total cost.
4. In any case after your license expires, you will need to buy a new one.
5. You will start receiving some remanding emails before your license expires, so you will be able to remember to cancel the auto renewal.
I hope it helps.
Hello,
does WPML support this plugin?
https://codecanyon.net/item/cost-calculator-wordpress-plugin/12778927
Thanks
Hello Moutaz,
Your plugin Cost Calculator is not in our compatibility list, however it doesn’t necessarily imply that it is not compatible, just that our team has not tested yet.
https://wpml.org/documentation/plugins-compatibility/
Regards
Hi,
I’m wondering does the order completed email will be sent using the order language or admin language?
Hello there,
WooCommerce emails should be sent in the costumer’s order language.
I hope it helps. 🙂
Hello Support,
I have a website named http://www.oudbazaar.com WordPress WooCommerce based platform. I want to purchase IP based currency change plugin for my WordPress website. I wanted to purchase a plugin that is compatible with PAYTBABS payment gateway and change my product’s price as per the IP of the visitor. If you any sort of plugin which allows me to certain activities please suggest me as soon as possible.
Regards,
Moiz Hussain
Hello Moiz,
Our WooCommerce Multilingual allows you to set your currency according to the client’s IP. However, as you need to integrate a third party which may not be ready for this, I recommend you to carefully read our documentation and decide if this is the tool you are looking for:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/
Regards,
Andrés