Available Solutions

Problem:
The client is experiencing an issue where the WPML plugin cannot connect to the host after updating, and the website address appears different than expected.
Solution:
1. We suggest that the issue might be a false positive due to server caching. The notification may be removed automatically when the cache clears.
2. To verify if it's a false positive:
- Navigate to Plugins > Add new > Commercial.
- Click the "check for updates" button.
- If the page refreshes and WPML still shows as registered, then it's confirmed to be a false positive.
If this solution doesn't seem relevant to your issue, please open a new support ticket with us.

Problem:
The client is experiencing a PHP Fatal error when trying to save a page, with the error indicating an issue with the

array_filter()

function in the WPML plugin files.
Solution:
If you're experiencing a similar issue, we recommend you try the following steps:
1. Go to WPML → Support → Troubleshooting.
2. Run the option "Remove ghost entries from the translation tables".
Please ensure you backup your database before making any changes.

If this solution doesn't look relevant to your issue, please open a new support ticket with us.

Problem:
If you're trying to send pages to a translator for review and editing, but find that every time you add a job to the translation basket and assign a translator, it is immediately marked as complete without displaying a review button, the issue might be related to the page already being translated.

Solution:
We recommend checking if the page you're trying to send for translation has already been translated. If you used the duplicate option to create the page, it's possible that the translation was duplicated as well. To resolve this, create a new test page using the duplicate option, then delete its translation and remove it from the trash. After doing this, try adding the job to the translation basket and assigning a translator again. You should now see that everything works as expected, and the review button should be available in WPML → Translations.

If this solution doesn't look relevant to your issue, please open a new support ticket with us, and we'll be happy to assist you further.

Problem:
I am trying to remove the "WPML has detected a change in your site's URL" message.

Solution:
To resolve this issue, please follow these steps:
1. Visit the following link: https://wpml.org/forums/topic/this-site-has-moved-to-a-new-locationthis-site-has-moved-to-a-new-location/#post-14251147
2. Follow the workaround provided in the forum post.
3. Ensure to back up your database and website before proceeding.
4. Once you've followed the steps, check if the issue is resolved.

Relevant Documentation:
- Link to the forum post: https://wpml.org/forums/topic/this-site-has-moved-to-a-new-locationthis-site-has-moved-to-a-new-location/#post-14251147
- Don't forget to back up your database and website before making any changes.