Available Solutions

Problem:
The client has set up a news page and translated it into multiple languages. However, the language switcher on the posts page redirects to the homepage instead of the translated news pages.
Solution:
First, ensure that the News page is fully translated into all required languages. This can be checked in Pages>>All Pages, where each translation should display a pencil icon. If the issue persists, follow these troubleshooting steps:
1. Perform a full site backup.
2. Temporarily switch to a default WordPress theme (e.g., 2023 or 2024).
3. Deactivate all non-WPML plugins.
4. Check if the issue still exists.
5. If resolved, reactivate the plugins in groups of three or four to identify any that cause compatibility issues.
6. Revert to the original theme.

If these steps do not resolve the issue, it may be due to outdated solutions or specific circumstances not covered here. We recommend visiting our known issues page, ensuring you have the latest versions of themes and plugins, and if necessary, opening a new support ticket for further assistance.

Problem:

If you use the Rank Math SEO plugin and its Remove base option in conjunction with WPML’s Different domains per language setting, this may lead to excessive redirections, resulting in the ERR_TOO_MANY_REDIRECTS error.

Solution:

Please make sure to have a full site backup of your site before proceeding.

1. Open …/wp-content/plugins/seo-by-rank-math/includes/modules/woocommerce/class-product-redirection.php file.

2. Look for line 139.

3. Replace:

$link = trim( str_replace( Helper::get_home_url(), '', get_permalink() ), '/' );

With:

// WPML -  Workaround for compsupp-7311
$home_url = Helper::get_home_url(); 
 
if ( 
    Sitepress::get()->is_active() &&
    $sitepress_settings['language_negotiation_type'] == 2
) {
    $home_url = get_home_url();
}
 
$link = trim( str_replace( $home_url, '', get_permalink() ), '/' );

4. Save the file.

When the fix is included in the Rank Math SEO plugin, we will change this page's status to Resolved, and then the adjustment will no longer be needed.

Relevant Documentation:

https://wpml.org/errata/rank-math-seo-remove-base-option-causes-redirection-issues/

Problem:
After upgrading the WPML plugin, an error appeared in the PHP error log indicating that the table 'cordmagazine.wp_icl_background_task' does not exist.
Solution:
If you're experiencing this issue, we recommend you first log into your database to check if the wp_icl_background_task table exists. If it doesn't, please perform a full site backup before proceeding. After ensuring your site is backed up, you can try to resolve the issue by running the following SQL query in your database management tool like PHPMyAdmin:

DROP TABLE IF EXISTS `wp_icl_background_task`;
CREATE TABLE IF NOT EXISTS `wp_icl_background_task` (
  `task_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT,
  `task_type` varchar(500) COLLATE utf8mb4_unicode_ci NOT NULL,
  `task_status` smallint UNSIGNED NOT NULL DEFAULT '0',
  `starting_date` datetime DEFAULT NULL,
  `total_count` int UNSIGNED NOT NULL DEFAULT '0',
  `completed_count` int UNSIGNED NOT NULL DEFAULT '0',
  `completed_ids` text COLLATE utf8mb4_unicode_ci,
  `payload` text COLLATE utf8mb4_unicode_ci,
  `retry_count` smallint UNSIGNED NOT NULL DEFAULT '0',
  PRIMARY KEY (`task_id`)
)

This solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.