Available Solutions

Problem:
The client needs to use different images in FSE template parts based on the language, specifically for logos that include text in English and French versions. The media translation plugin works for content but not for FSE template parts.
Solution:
We recommend manually editing the translation of the templates. Here are the steps:
1. Edit your template in the default language.
2. Switch to the desired language using the language switcher in the admin bar.
3. Manually add a different media file for the logo in the template and update.
Alternatively, you can:
1. Go to WPML->String Translation.
2. Search for the Logo URL.
3. Translate it by adding the URL to the image you want to use for the different language.
However, these methods are workarounds. For a more consistent solution, follow the steps in our documentation on translating sites that use full site editing, which you can find here: Translating sites that use full site editing.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

Problem:
The client is experiencing an issue where the WooCommerce Gift Cards plugin sends notification emails in Greek regardless of the site language from which the gift card was purchased. Previously, a snippet was used to solve this, but it now causes a fatal error.
Solution:
We recommended updating the functions.php file with the following code:

$option_key = 'woocommerce_gift_card_received_settings';
add_filter( 'option_' . $option_key, [ wpml_st_load_admin_texts(), 'icl_st_translate_admin_string' ] );

Additionally, we advised adding the following XML configuration to the WPML-> Settings-> Custom XML tab to ensure proper translation management:

<wpml-config>
  <admin-texts>
    <key name="woocommerce_gift_card_received_settings">
      <key name="subject"></key>
      <key name="heading"></key>
      <key name="intro_content"></key>
      <key name="additional_content"></key>
    </key>
  </admin-texts>
</wpml-config>

We asked the client to verify if the last email is translated correctly by checking their WPML plugin log.

Please note that this solution might be outdated or not applicable to your specific case. If this solution does not resolve your issue, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:
You are experiencing an issue where the layout of the header on the translated page is incorrect, making the menu invisible, while the original Dutch page layout appears correct.
Solution:
We recommend deleting the problematic English page and re-translating the 'About Us' page from the original Dutch version. This approach resolved the issue in a similar case by removing the corrupted page that was causing the layout problems.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your current setup, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.