Available Solutions

Problem:
Language switcher almost disappear from the menu on mobile.
Solution:
It seems there is some CSS conflict which causing this issue and can be solved by using the below CSS:

@media(max-width:992px) {
.menu-item.wpml-ls-item ul.sub-menu, ul#mobile_menu1 .menu-item.wpml-ls-item ul {
    border: none !important;
    padding: 0 !important;
}
  
.wpml-ls-item ul li {
    margin-bottom: 0 !important;
    text-align: left !important;
}
 
.wpml-ls-item {
    display: block !important;
}
 
}

Relevant Documentation:
https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/how-to-fix-styling-and-css-issues-for-the-language-switchers/

Problem:
The client wants to change the URL slug from '/el/katastima/' to '/el/shop/' on the Greek version of their site.

Client isn't using WCML plugin.

Solution:
1. Navigate to the Pages section.
2. Edit the shop page in the default language.
3. Switch to Greek using the top admin bar.
4. In the sidebar, click on the "URL" and change the slug as desired.
5. Save the changes.

Alternatively, you can:
1. Go to WPML -> Settings -> Translated documents options -> Page URL.
2. Change the setting from "Auto-generate from title (default)" to "Translate".
3. This will allow you to translate the slug in the Advanced Translation Editor (ATE) when adding or updating the translation.

As another alternate, if you're using WCML, you can use WooCommerce > WooCommerce Multilingual & Multicurrency > Status tab > WooCommerce Store Pages section.

If this solution does not apply to your situation, or if it seems outdated, we recommend checking the related known issues and verifying the version of the permanent fix. Ensure that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.

Problem:
Some translated pages or posts are redirecting to the homepage even though the translations exist.
Solution:
If you're experiencing redirects of translated pages or posts to the homepage, we recommend updating the post in the translated language. Here's how you can do it:
1. Edit the post in the translated language.
2. Click on 'Update' to save the changes.
3. Check if the post is now accessible on the frontend.

Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, do not hesitate to open a new support ticket. You can do so by visiting the WPML support forum.

Problem:
The client has a multilingual WPForm in English and Spanish and wants all form submissions to be exported in English, even though the form might be submitted in Spanish. Currently, email notifications are in English, but the entries viewed in WPForms > View Entry and exported as an XLSX file are in Spanish.
Solution:
We explained that it is not possible to change the language of the exported entries out of the box, as the export function will export the content in the language it was submitted. The reason email notifications are in English is likely because the admin user's language is set to English, and thus admin notification emails are received in English.

If you're experiencing this issue and the provided solution does not apply to your case, or if it's outdated, we recommend opening a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.