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37,085 Responses to “Pre-sales Questions”

    • Hi Steve,
      I have just replied to the same question but it was posted with another email address. I am not sure if this was you.
      In any case, yes you can 🙂

      Best regards

  1. Hi,

    Question of automatic translation:

    I have a site and the main language in WP is in Swedish but many articles are also in English because im importing products in English in WooCommerce. How do I translate all english articles automatically to Swedish? I want to have swedish in root domain and english in sub /en

    Site structure:
    – Main Default Language in WP: Swedish (in root domain) <— Here the site is also in English but I want to translate all text in English to Swedish
    – Extra language: English in sub /en

    How do I auto translate all English texts to Swedish in the easiest way? Do I need to change the site's default language or is there any better solution?

    Thx in advise!

    • Hello Viktor,
      Your case is tricky because you have a mix of languages on your site. If you want our site to run WPML without issues, all your original posts, pages and products should be in the same language (Swedish in your case). Let me explain how WPML works. After installing WPML, it will ask you to select the primary language of your site and it should match your WordPress language set on your website. You should select Swedish in your case. All your posts, pages an products will have Swedish language assigned by default (even though some of these posts are actually written in English). You would need to visit the ones in English and open each of them for editing and change its language to English (this is done in the right-hand sidebar).
      Please note that WPML allows you to translate automatically in bulk only from the primary language to the secondary language (this direction). Automatic translation in the opposite direction is also possible but must be done for each post/page/product individually by clicking on the plus icon (instead of using the standard translation workflow in the Translation Management panel).
      I would recommend you trying WPML on a copy of your site first to test out the things I explained and only after use WPML on your production site.
      By default, English language will be presented as a subdirectory (/en added to your main domain.

  2. Hi,
    I want the following features in my website. I want to know whether these feature is available or not and the pricing

    1. I want content, meta title and description to be automatically translated based on which country the user is viewing the site
    if the user is opening the site in Netherlands content, meta title and description should be shown in Dutch and if opened in Dubai, it should be shown in English.
    2. The url should also be automatically changed

    Please respond as soon as possible

    Thanks

    • Hello,
      1. This is possible but you must translate these meta titles and description on your site’s backend first (as you do with everything else when using WPML). If you use the Yoast SEO plugin, this documentation will help. Here are some other popular SEO plugins compatible with WPML: https://wpml.org/plugin-functionality/seo/
      2. The URL is translated too based on the translated version of the post/page. If needed, you can update the slug translation manually as well.

  3. may i know the 180,000 translation credits is refresh monthly or its one-time fee (manually refresh?)

    • Hello,
      If you renew a Multilingual Agency account, we refill it up to 120,000 translation credits.
      This is explained on this page in the “How does renewing WPML affect my translation credits?” section.

  4. i want to know about plain “Multilingual CMS”.
    Will it translate my complete website into Arabic language automatically?
    the products it will translate?
    same this plan on how many website i can use?
    it will make an Arabic url, and for SEO, it will change meta title and description for the search engine?

    • Hello,
      Your site uses the Woodmart theme which is compatible with WPML and according to the theme’s page is also RTL ready so you it should work fine with Arabic language as well.
      WPML works with WooCommerce as well and you will be able to translate your products. Also, WPML works with the most popular SEO plugins. If you use any of the SEO compatible plugins, then yes, you will be able to translate mea titles and descriptions (manual edits/translations are also possible if needed).
      Your site might have some other text strings coming from other plugins. Some of these additional strings might not be translated automatically. If you see some strings that are not translated, this page can help you.

  5. Have a question what does 3 production websites mean ? And on how many subdomains i can put the plugin on 1 license ?for exaple 4 subdomains are cosidered 4 production sites?

    • Hello,
      You need to generate one registration key per one WordPress site (WordPress installation). If each of your subdomains run a separate WordPress then you will need 4 keys.

      Sites that you register as “development” will have a small banner added to your site’s footer saying that this is a development site. A similar banner will be displayed on your WordPress admin too. We introduced this feature to allow our clients to use WPML on more than 3 websites if they also have staging/testing environments. If you are testing WPML on a copy of your site, feel free to register it as “development” instead of production. With the CMS package, you can register 3 production sites and in addition, 9 sites as development sites. 12 websites in total. You can register and unregister your sites as many times as you want but you cannot get over the limits we have: 3 production sites and 9 development sites at a given time.

      I hope this helps.

  6. If i would like to translate the page to 5 languages by my own in a single domain site, actually I purchase basic $39/yr will do?

    my requirements:
    1) Translation site in a single domain
    2) sub-languages are pointed to different domain extensions, example, ABC.com is the main site with WPML, when the user enter abc.com.cn, it will point to Chinese languages in abc.com, if user enter abc.de, it will go to German languages of abc.com (in these case I should get basic plan instead of agency plan right?)
    3) what if I do not renew the plugin for following year, can I still able to translate my site?
    4) those credit required only if I would like to do auto translation?

    Thanks

    • Hello,
      the prices are per year but yearly renewals are optional and if you cancel your WPML subscription you can still use WPML but without updates. If you renew on time you will get 25% of discount for the next year(s).

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