Hello Wpml. I am really curious to get that plugin but before i wanna ask few questions. Does this plugin allow auto translations based on user ip? Also for currency? Please let me know is that possible if yes then how any tutorial? Kind regards,
Hello,
thank you for you interest in WPML.
WPML doesn’t translate automatically. It provides machine translations as well but let me explain how it works. By default, when you translate your pages, you provide your own translations, but you can enable our ATE editor and then you can use machine translations. Please check here how the ATE editor works: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/
To answer your question, no, WPML doesn’t translate anything based on the user IP.
About currency. If you plan to use WPML with WooCommerce, you can set up currencies for your products in different languages.
Hi. The plugin seems to be great. But I am wondering if email templates (pdf invoices) can be sent out in english and Arabic based on the navigation of the user.
If you don’t cancel your WPML subscription (which you can do anytime from your WPML account), it will auto-renew after the first year. You can still use WPML plugins (even if you don’t extend it for next years but without access to new versions and our support forum).
I have purchased WPML plugin and setup completed in my server I have translate content in English to Arabic language page content are translated but “owl carousel” slider content mix up in all language I have added Arabic language content appears in the English language.
how to separately show content in a particular language.
Hello, thank you for purchasing WPML. Now, when you are our WPML customer please use our support forum to ask all technical questions:
1. Log into your WPML account.
2. Go to this link: https://wpml.org/forums/forum/english-support/
3. Type in something in the search.
4. Then click the orange button at the bottom of the page to open a new thread.
When using the machine translation feature of WPML, is the translations stored in WordPress database so that even if we don’t renew the plugin annually/monthly then the translations remain with the website forever?
As when you are working in a WordPress multisite you can activate WPML per site, you can decide which sub-site needs it or not. So yes, you can setup your WPML only for the main site and don’t activate it for the rest of your sub-sites.
I have completed the order, also received a letter.
Then I enter the username and password according to the letter.
But can’t complete login(ERROR: Incorrect username or password.)
Sorry about this situation. To be sure you are using the right credentials, could you please write us at the following form with your purchase information? https://wpml.org/home/contact-us/contact-form/
Hi, I’m building a site for a client on a temporary “working” site and when I’m ready I’m gonna move it to the clients URL. If I by a single license – is it possible to transfer that to the clients URL?
I’m interested in buying WPML for my company (registered in EU), but when entering my company’s VAT-number in the checkout the tax amount is not removed. Could you please advice on how to resolve the issues? Thanks in advance!
One article on one of my websites I want to use WPML to have multiple languages but I have also made an ebook in each of the languages.
Can you set links individually of each translated page to go to the corresponding language download page?
Hi, am I able to pay with debit card without having to go through PayPal please?
I also don’t want to create a PayPal account, I just want to purchase please.
For a customer, I need to do the following.
The customer has 2 websites, with individual woocommerce installations. Dutch and English.
I want to make a new website, with one woocommerce installation.
The plan is to export the products from both websites and merge them into one new website.
The SKU for the products is identical on both woocommerce installations.
I wanted to ask about the automatic translation limits. If we want to translate at one time 200 000 words, then we need to get the 79$ automatic translatino subcription. But after the translation has been done, we dont need to pay every month that same amount, right? Since we only need this job to be done once and then saved on the site. Please clearify this, since I cannot see it mentioned here: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/free-words-per-month/
You are actually charged based on the number of words used, so that shouldn’t be a problem, you will pay but you use:
“If you use less than 2,000 words in a given month, you will not pay anything for that month. The free 2,000 words amount resets at the start of each month.”
Hello
I have Multilingual CMS, for 3 web sites
I want to upgrade to the agency to add more web sites
on my account I have :”Your current account only allows to use WPML on 3 sites. You can upgrade your account to build more sites with WPML.
Upgrade to WPML Multilingual Agency”
but if I click on the buy button it says : “You already have an account that includes all the features of this account.” and I can not upgrade
How to do ?
Regards
Hi, Our WordPress website has not one original language and several other secondary languages. We post content in four equal important languages: Dutch, German, French and English. We receive content from various users, they all write in their own native language. We post their original text and need this original text to be translated into the other three languages. With the plugin Weglot, you have to define one original language (for your website/project) and then Weglot will create the translations you need. But in our set-up we have to translate from Dutch into French, German and English, but also from English into Dutch, German and French, and so on. My question: does WPML also (for each project) mainly translate content from one single language to a set of pre-defined (almost unlimited) other languages or is WPML more flexible in this regard? If yes, that would make WPML better suited for our project. Best, Piet
WPML also works based in a default language. However, it provides you the flexibility to be able to translate from a secondary language towards the original or another secondary language. However, we don’t recommend you to translate from one language to second, and then, translate from this translation to a third language.
Dear Andrés, Thanks for the reply. I know, it’s not recommendable to translate from one language to another VIA another (third) language. This wasn’t our intention. Do I understand you correctly, that with the Microsoft translation service we can smoothly translate any post on our multi-lingual (Dutch, English & German) website from any of these three languages to the other two? In other words: For the WPML plug-in it’s irrelevant if one translates from the default language to another language (the standard practice) or from another non-default language to the default language or from one non-default language to the other non-default language? The procedure is the same for any of such translations and it won’t be a hassle to do, correct? Best, Piet
Hi,
I want to Purchase plugin but we don’t have Paypal or Stripe support in Iraq! how do I make a purchase I tried with our country credit but declined!
You can buy a WPML license with a credit card and/or Paypal. If your credit card didn’t work, I would suggest you to try again with a different credit card or talk with your bank as the transaction may be declined for a security reason.
Hi, my question is we would have 4 servers each for 2 websites so 4 instances of wordpress will be just running as proxies for the same website. Would we need to pay per running instance or per domain name?
Hi! Sorry for starting yet another thread, I couldn’t find my previous question… My query is regarding license transfers. If I understood correctly, as a web designer I can transfer the license to my client at any given point as long as the license is valid. Could you reconfirm the price the client will be charged for a single web license and whether this is inclusive or exclusive of any applicable taxes? Thanks a lot for your help, kindest regards, Eva.
One last question, the price is excluding taxes, correct? 21% IVA for Spain? I assume this will be added automatically, same as with my license, I’m double checking as I need to budget it into the client’s invoice. Thanks again! Eva
Hi, is WPML compatible with ListingPro?
Thank you,
Hello again,
your previous question was awaiting moderation. I replied.
My question keeps disappearing or I have to wait till you answer? I was asking before if WPML is compatible with ListingPro. Thanks … again. 🙂
Hello Wpml. I am really curious to get that plugin but before i wanna ask few questions. Does this plugin allow auto translations based on user ip? Also for currency? Please let me know is that possible if yes then how any tutorial? Kind regards,
Hello,
thank you for you interest in WPML.
WPML doesn’t translate automatically. It provides machine translations as well but let me explain how it works. By default, when you translate your pages, you provide your own translations, but you can enable our ATE editor and then you can use machine translations. Please check here how the ATE editor works: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/
To answer your question, no, WPML doesn’t translate anything based on the user IP.
About currency. If you plan to use WPML with WooCommerce, you can set up currencies for your products in different languages.
Is it auto-detection or manual selection on language? Will there be a flag icon on the page?
It’s a manual selection of the language. Yes, our plugin generates the languages switcher and you can choose flags as well.
Hi. The plugin seems to be great. But I am wondering if email templates (pdf invoices) can be sent out in english and Arabic based on the navigation of the user.
It depends on the plugin you use for pdf invoices. If it’s on our list of compatible-plugins, you would be able to translate the invoices as well.
Hi,
Do we have to pay annually/yearly or it is one time payment only.
If the payment is annually, what will happen if we don’t pay for next year?
Thanks,
Noor
If you don’t cancel your WPML subscription (which you can do anytime from your WPML account), it will auto-renew after the first year. You can still use WPML plugins (even if you don’t extend it for next years but without access to new versions and our support forum).
Greetings!
I have purchased WPML plugin and setup completed in my server I have translate content in English to Arabic language page content are translated but “owl carousel” slider content mix up in all language I have added Arabic language content appears in the English language.
how to separately show content in a particular language.
Please help me
Thanks!
Hello, thank you for purchasing WPML. Now, when you are our WPML customer please use our support forum to ask all technical questions:
1. Log into your WPML account.
2. Go to this link:
https://wpml.org/forums/forum/english-support/
3. Type in something in the search.
4. Then click the orange button at the bottom of the page to open a new thread.
When using the machine translation feature of WPML, is the translations stored in WordPress database so that even if we don’t renew the plugin annually/monthly then the translations remain with the website forever?
Hello Sandeep,
If you don’t renew you can keep using the files as they are installed, including the translation you have already added on your site.
The auto translation is done using which service? I mean Google translate, bing, yandex or DeepL?
Hello Sandeep,
Our machine translation uses Azure, you can find more information about it here:
https://docs.microsoft.com/en-us/azure/cognitive-services/translator/language-support
https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/
Regards
Hi, do you support Haitian Creole? Thank you.
Hello Moises,
Yes, WPML supports all languages, If it’s not on the list of default languages, you can add it manually https://wpml.org/documentation/getting-started-guide/language-setup/#site-languages
I bougth the WPML and it’s informing it’s still processing “pending”. It has 3 days.
Hello Jacques,
I just contacted you via e-mail about this.
Thank you Mercedes! All fixed! 🙂
Hi,
I have purchased multilingual CMS (the 79$ tier) but now I want to renew but with multilingual blog (29$ tier)
How can I do that?
Thanks
Hello Diogo,
I am afraid we do not have any downgrade options. You will need to let your subscription expire and buy a new Blog at full price.
Kind regards,
I have a pre-purchase question.
In the past, I used the function of Multisite to divide my website into http://www.sample.com & http://www.sample.com/tw(for local customers).
Now,I want to use WPML on http://www.sample.com only ,and add other languages on this site.Don’t disturb http://www.sample.com/tw operation simultaneously.
Is it possible?
Hello Giant,
As when you are working in a WordPress multisite you can activate WPML per site, you can decide which sub-site needs it or not. So yes, you can setup your WPML only for the main site and don’t activate it for the rest of your sub-sites.
I hope it helps,
Andrés
I have completed the order, also received a letter.
Then I enter the username and password according to the letter.
But can’t complete login(ERROR: Incorrect username or password.)
Sorry about this situation. To be sure you are using the right credentials, could you please write us at the following form with your purchase information?
https://wpml.org/home/contact-us/contact-form/
Thank you for your help!
Andrés
Hi, I’m building a site for a client on a temporary “working” site and when I’m ready I’m gonna move it to the clients URL. If I by a single license – is it possible to transfer that to the clients URL?
Hello Martin,
Yes, you only need to remove your WPML key license and create a new one with the final URL.
In case you have a Multilingual CMS and Multilingual Agency, you can also consider to transfer your account as explained in the following link:
https://wpml.org/purchase/transferring-account-renewals-to-your-clients/
Regards,
Andrés
Hello!
I’m interested in buying WPML for my company (registered in EU), but when entering my company’s VAT-number in the checkout the tax amount is not removed. Could you please advice on how to resolve the issues? Thanks in advance!
Hello Andreas,
Could you please write us at the following contact form so we can have all your information and check what is happening?
https://wpml.org/home/contact-us/contact-form/
Regards,
Andrés
One article on one of my websites I want to use WPML to have multiple languages but I have also made an ebook in each of the languages.
Can you set links individually of each translated page to go to the corresponding language download page?
Hello Endric,
Yes, you can translate any link added into your page as we explain in the following article:
https://wpml.org/announcements/2020/02/translating-links-with-advanced-translation-editor/
Regards,
Andrés
Hello,
I want to start with WPML with Multilingual Blog plan, my question is can I upgrade to another plan in the future?
Hello there,
Yes, you can always upgrade your license directly from your WPML account and pay only the difference.
https://wpml.org/account/
Regards
thanks for the reply,
one more question please can I add my country flag “Kurdistan” to the list?
Regards,
Moribana
Yes Moribana, you can always create and add a new language as we explain in the following link:
https://wpml.org/documentation/support/editing-wpmls-languages-table/
I hope it helps,
Andrés
Hi, am I able to pay with debit card without having to go through PayPal please?
I also don’t want to create a PayPal account, I just want to purchase please.
Thanks
Hello Nitrous,
Yes, you can use your credit card for both, Stripe or Paypal, you don’t need to create an account
I hope it helps.
Regards,
Andrés
For a customer, I need to do the following.
The customer has 2 websites, with individual woocommerce installations. Dutch and English.
I want to make a new website, with one woocommerce installation.
The plan is to export the products from both websites and merge them into one new website.
The SKU for the products is identical on both woocommerce installations.
Is WPML suitable to use in this case?
Hello Marcel,
Yes, you can easily achieve that with an extension as WP All Import Pro and our WPML All Import plugin. As explained in the following documentation, you will need to prepare 2 CSV files with all the product information and link them:
https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/
I hope it helps,
Andrés
Thanks Andes, for your answer. (I don’t see it here but I got it in the mail).
Can you tell me which package of the WP import I need? Because I see woocommerce import (139$) and import pro (199$).
The wpml all import is a free plugin?
Thanks in advance
Hey Marcel,
According to our documentation, you will need the “WooCommerce Add-On Pro”. But you can always double check with WP Import team. 🙂
Regards
Thanks Andres,
I am gonna try this.
Hi,
I wanted to ask about the automatic translation limits. If we want to translate at one time 200 000 words, then we need to get the 79$ automatic translatino subcription. But after the translation has been done, we dont need to pay every month that same amount, right? Since we only need this job to be done once and then saved on the site. Please clearify this, since I cannot see it mentioned here:
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/free-words-per-month/
Thanks!
Anne
Hello Anne,
You are actually charged based on the number of words used, so that shouldn’t be a problem, you will pay but you use:
“If you use less than 2,000 words in a given month, you will not pay anything for that month. The free 2,000 words amount resets at the start of each month.”
You’ll find more information about it here:
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#how-you-pay-for-the-words-you-use
Regards,
Andrés
Hello
I have Multilingual CMS, for 3 web sites
I want to upgrade to the agency to add more web sites
on my account I have :”Your current account only allows to use WPML on 3 sites. You can upgrade your account to build more sites with WPML.
Upgrade to WPML Multilingual Agency”
but if I click on the buy button it says : “You already have an account that includes all the features of this account.” and I can not upgrade
How to do ?
Regards
Hello there,
Could you please write us at the following form so we can access to your account information and check carefully your situation?
https://wpml.org/home/contact-us/contact-form/
Regards,
Andrés
Hi, Our WordPress website has not one original language and several other secondary languages. We post content in four equal important languages: Dutch, German, French and English. We receive content from various users, they all write in their own native language. We post their original text and need this original text to be translated into the other three languages. With the plugin Weglot, you have to define one original language (for your website/project) and then Weglot will create the translations you need. But in our set-up we have to translate from Dutch into French, German and English, but also from English into Dutch, German and French, and so on. My question: does WPML also (for each project) mainly translate content from one single language to a set of pre-defined (almost unlimited) other languages or is WPML more flexible in this regard? If yes, that would make WPML better suited for our project. Best, Piet
Just to clarify: My question relates to automated translations.
Hello Piet,
WPML also works based in a default language. However, it provides you the flexibility to be able to translate from a secondary language towards the original or another secondary language. However, we don’t recommend you to translate from one language to second, and then, translate from this translation to a third language.
In the following link, you’ll find all the pair of languages available for automatic translation:
https://docs.microsoft.com/en-us/azure/cognitive-services/translator/language-support
Regards,
Andrés
Dear Andrés, Thanks for the reply. I know, it’s not recommendable to translate from one language to another VIA another (third) language. This wasn’t our intention. Do I understand you correctly, that with the Microsoft translation service we can smoothly translate any post on our multi-lingual (Dutch, English & German) website from any of these three languages to the other two? In other words: For the WPML plug-in it’s irrelevant if one translates from the default language to another language (the standard practice) or from another non-default language to the default language or from one non-default language to the other non-default language? The procedure is the same for any of such translations and it won’t be a hassle to do, correct? Best, Piet
If you find the pair of languages in that list, there shouldn’t be any issue with the automatic translation. 🙂
I hope it helps.
Hi,
I want to Purchase plugin but we don’t have Paypal or Stripe support in Iraq! how do I make a purchase I tried with our country credit but declined!
thanks.
Hello there,
You can buy a WPML license with a credit card and/or Paypal. If your credit card didn’t work, I would suggest you to try again with a different credit card or talk with your bank as the transaction may be declined for a security reason.
I hope it helps.
Regards,
Andrés
Hi, my question is we would have 4 servers each for 2 websites so 4 instances of wordpress will be just running as proxies for the same website. Would we need to pay per running instance or per domain name?
Hello Jack,
If you are planning to use WPML and its URL format languages per domain, you need to host only 1 WordPress installation and all your domains in the same server.
You’ll find more information about it here:
https://wpml.org/tutorials/2016/04/use-wpml-different-domains-per-language/
Regards,
Andrés
Hi! Sorry for starting yet another thread, I couldn’t find my previous question… My query is regarding license transfers. If I understood correctly, as a web designer I can transfer the license to my client at any given point as long as the license is valid. Could you reconfirm the price the client will be charged for a single web license and whether this is inclusive or exclusive of any applicable taxes? Thanks a lot for your help, kindest regards, Eva.
Hello Eva,
Yes, as long as you have a CMS or Agency Multilingual valid account, you should be able to transfer your license to your client and he will pay $39/year.
You can find more information about it here:
https://wpml.org/announcements/2020/03/how-to-transfer-site-renewal/
https://wpml.org/changelog/2020/02/wpml-4-3-7-transfer-renewal-payments-to-your-clients/
Regards,
Andrés
Thank you for your reply, Andrés, have a lovely day 🙂
One last question, the price is excluding taxes, correct? 21% IVA for Spain? I assume this will be added automatically, same as with my license, I’m double checking as I need to budget it into the client’s invoice. Thanks again! Eva
Yes, VAT will be added at checkout based on the country you live, in your case Spain, unless you will provide a valid EU VAT number.
I hope it helps.