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40,617 Responses to “Pre-sales Questions”
Hello, I’m looking to get an answer to a couple of questions.
1) I’m looking at the Multilingual CMS offer but worried about the 90,000 credits limit. Can I purchase more if required? And if so, how much does that cost? The Agency license would likely be too much for me as it’s only one website with a lot of content.
2) Assuming that my website is built, has multiple pages and everything (including headers and footers) needs automatically translating into 10 languages. How long would this process roughly take? Can I simply add the 10 languages, automatically translate in the background and just go to review once completed or is there a lot of manual setup involved?
1. Can I purchase more if required? And if so, how much does that cost?
the 90K credits are FREE credits given to you on opening an purchasing a license. With each license renewal, you are given 60K more FREE credits. Yes, you may always purchase more “as you go” or “pre-paid”. Our pricing is explained in detail here:
Please take the time to review our other FAQs to answer any related questions to translations.
2. How long would this process roughly take?
Theoretically, if all of your plugins and themes are compatible with WPML and with each other, it can take seconds to minutes to translate your entire site automatically to all languages. In practice, however, there are often some plugin/theme strings, menu labels, admin-texts, block widgets, slider templates…etc that may require some time to setup/register depending on if the plugins has been previously tested as compatible or not.
However, once one language is done and all relevant objects are registered for translation in one language, the following languages should not take any additional effort apart from manual translations where required. The time required to do this exercise can vary depending on your WordPress comfort. To shorten your translation effort, I would highly recommend having prepared a simple test case for all kinds of translatable content on your site: a product, a portfolio, a blog post, a booking, a course, a homepage template….etc. Then make use of our Support Forum to work with you to do any necessary steps to make each of these cases available for automatic translation.
Hi, I have a website that uses a plugin that translates the URL in required language, but I do not want to translate that URL, I just want to translate the content for that URL. Do we have a solution for that?
If we use this plugin does it translate the URL also?
Our plugin gives you the option to configure 3 types of URLs: using a language parameter, using a language code in the URL, and using a different domain for each language.
What version of WPML do I need if I want each language version of my site to be on a separate domain? I have 5 languages to translate, so there will be 5 domains, one for each language. Will the $99 version be enough for me?
Hello. Thank you for your answer. WPML is the best multilingual plugin in my opinion and that’s why I decided to purchase a license and try with the help of your team to set up the plugin to work on my theme. I just want to ask which of the three options you would recommend me to purchase.
The best option for multilingual sites is WPML CMS as it includes the String Translations module which is required to translate many 3rd party plugin and theme options and placeholder texts.
I am currently in need of a reliable multilingual plugin for my Elementor-based website, and WPML has caught my attention. However, before making a decision, I have a few questions that I hope you can help me with:
Compatibility with Elementor Free:
I am currently using Elementor Free on my website. Will I still be able to translate my header and footer using WPML? Additionally, are there any key features or functionalities from WPML that I would miss out on by using it with Elementor Free?
Translating “Contact Form” Plugin without “String Translation”:
I am interested in using the “Multilingual Blog” option, but I’m wondering if it will allow me to translate the content within the “Contact Form” plugin. Do I need to have the “String Translation” service for this, or will the standard translation features in WPML suffice?
One-year Subscription and Translation:
If I choose the one-year subscription plan and complete the translation of my website within that period, what happens after the subscription expires? Will the translated content remain functional, or will it be affected in any way if I decide not to renew the subscription?
I really appreciate your help in clarifying these points for me. I want to make an informed decision about the best solution for my website’s multilingual needs.
We need to purchase a WPML license for two organizations that are in the process of getting their nonprofit documentation. Should we contact sales or just purchase the licenses as is now and get them updated later? Thank you!
Hi!
There are three types of account, one that costs R$ 39, another that costs R$ 99 and one for R$ 199.
Does the R$ 39 account include translations of marketing emails and woocommerce emails or just the R$ 99?
Could you help me?
Hi !
We already have a “lifetime” licence but I have to add 1 or 2 websites to my licence, to translate. I tried to upgrade our plan to the fullest (199$) but it says that I already have it’s options. I just can’t see how to add an other website to translate in my list… thank you !
Hello Bernard,
If you already have a lifetime subscription, there is no further subscription to uppgrade to. You should be able to register WPML on unlimited sites.
If you still can’t, please drop me a line on hello@wpml.org
“You can pay for WPML using a credit card, PayPal, debit cards, or wire transfers. Credit and debit card payments process in less than a minute. Wire transfers process in several days (depending on where you live). ”
I have a Dutch website on a .nl. I have duplicated the Woocommerce webshop on a .de. I just want that WPML automatic translates from Dutch to German, but not show the Dutch version. Is this possible?
If the .nl and the .de sites are using the same WordPress database such that the domain mapping is simply affecting the URL format, then you can achieve what you want by:
However, this is assuming that your posts are all on the same WordPress database. WPML will not support distributed installations (e.g. separate WordPress database instances)
Hello,
I have a query regarding Translation, When I am trying to translate the website Header getting issues. Can you please guide me why its happening like this. English And Dutch Header showing different.
Hello,
I am sorry for this. I am not a tech supporter and cannot assist you from here.
Please log in to your account and start a new thread in our forum. The support team will assist you. https://wpml.org/forums/forum/english-support/
I am interested in your plugin, but have some questions before purchasing.
I have seen that your plugin supports separate domains (domain.com and domain.mx) which is awesome. The following questions are in regards this scenario.
1a) How do other plugins view my site –> as one domain or two? Do I have to purchase plugins twice each time since there are two domains? (like with a multisite)
1b) What happens with the database in for example woocommerce. Is there a separate database for the .com site and a separate one for the .mx site?
I use Seo to drive traffic.
2A) How does google view my site, as separate or one site? For example if one domain gets penalized, is the other not affected because they are separate domains?
2b) How does google search console view my site –> do I register two different domains?
2C) I have read that one domain is parked for this (maybe I understood this wrong). Doesnt this affect seo negatively in regards of indexing?
I will try to answer your questions as you listed them.
1a. You site will be reached via two different URL addresses (i.e. different frontend sites) but the backend data resides in a SINGLE WordPress database. This would count as a single website from the point of view of your subscription/license.
1b. WPML works with a single database. It cannot work in a distributed manner across “multisite installations” or “separate server” installations. All .mx and .com products will reside in the same wp-posts WordPress table. Our plugin will map these various posts to their respective language assignments in our own tables and use filters to control which products are seen by your site visitors depending on the active url/languages they are using.
2a. Google crawls URLs, and for this reason, you would need to register both domains.
2b. Where the data resides (backend database) and how it is accessed (frontend URL) are different concepts. With the URL format of a language per domain, you can have individual sitemaps per language which is actually advantageous for your 2nd language SEO.
In answer to the persistence of your translations:
a) The translations reside in your site’s database so they will always be accessible even if you stop subscribing to WPML. The auto-translation is only used when you create the translation or at the moment you modify existing content.
b) You can always access the translation and modify it via WordPress editor as if it was a normal post.
I am not sure why you would think this to be the case. “Parked” domains are redirected to a primary domain (in this case your WordPress installation) for backend data which is where you posts in different languages reside.
“A parked domain is NOT a unique website. Instead, it is a masked forward to the primary domain name of your cPanel account, much like a website alias. Typically, most sites have a single domain name or a URL that leads to them. With parked domains, you get multiple URLs that lead to the same website.”
source: https://www.fastcomet.com/kb/what-is-the-difference-between-parked-and-addon-domains
Your frontend URLs will always deliver content. Additionally, with WPML CMS and WPMLS SEO your domains will serve up language specific content and have language/domain specific sitemaps. If the data is coming from one server or distributed servers, I believe the web crawler does not care as long as data is served and not repeated.
Maybe you could give me an idea what precise concern you have with the indexing….?
Hello
I currently use Weglot to translate our professional travel blog with a button to shift from French (main language) to English.
I have a 200 000 word limit that I just reached and their next plan is really expensive.
Could you tell me what would be the best plan for our profileon WPML? How much would it cost us per year if we keep 1 language translation and let’s say around 500 000 words.
WPML does allow to translate any page on the website (I’m using Elementor Pro to build the website) right as long as I stay in the word limitation?
For Elementor Pro widgets, you will need to ensure that they are properly registered with WPML and then, yes, their content should be able to be picked up by our ATE and translated automatically. With our Pay-as-you-go plan, you just pay for what you use.
I guess I understand the matter of parked domains better now.
1) So when using two separate domains (domain.com and domain.mx) google sees them as completely separate?
2) Question related to parked domain. When backlinks are point to the .mx domain google can differentiate that the backlink is meant for the mexican site and not the US site?
3) If for example one site gets a penalty, is the other site affected as well because google groups them together?
Hello Leon,
Let me try to help here.
1. Yes and No. Google will see both domains but will consider the .mx domain as a translation of the .com domain, or viceversa.
2. Yes, it should be differentiated.
3.That’s a good question. I’m not entire sure, but I would say that only one site will be penalised.
I have a multi-vendor marketplace using WCFM and WooCommerce. On the homepage of my site, there is a search bar for people to find products on the site (like amazon’s main search bar). I need the search bar to be multi-lingual. For example, if someone searches the word, ‘soap’ in english, I want the search results to also include, ‘jabon’ in spanish. If I install WPML, will it also make the search multi-lingual?
Hello Sarah,
By default, WPML will throws the results only in the current language. If you need to do a multilingual search, I’m afraid you will need custom code or check if a search plugin provides you this feature.
Regards
I have two question about the free automatic translation credits included with the Agency option.
1. We would be using the plugin on multisite installation at a public university, where it will be used to translate course websites and sites for student services. Would the free credits apply to each site, or would they be they shared by all of them?
2. If users want to use automatic translation, would they need to provide credit card information only after the free credits are used up? Or, would they need to provide payment before they can use the free credits?
And do you have a pricing plan for non-profits or educational institutions?
Hi, I am about to build a client’s website using Elementor and they want to have the ability to have an English and German website.
They have the copy in both English and German. Do you give the ability to manually update the copy to each language?
Also, they want a popup to appear when someone is viewing the wrong version of the website. If someone in Germany is viewing the English, it would pop up and suggest they view the German version. Is this possible? Could you share any documentation on it, please??
Hello Joshua,
Our recommended way to translate your website created with Elementor is using our Advanced Translation Editor. However, you will always have the possibility to manually edit your translations using Elementor. Anyway, we recommend you to decide which method you prefer, and once you do it, stick to it as you risk to loose your translations if you mix both.
Regarding your second question, there is not a built-in feature for it. WPML provides you an Automatic Redirect Based on Browser Language feature though. But you will need to add some custom code in order to achieve the pop-up you mention.
I hope it helps.
We are in the process of developing a multilingual e-commerce website that will heavily rely on the WooCommerce plugin and your WPML plugin for translation support.
However, we have encountered a specific requirement that we are seeking assistance with. We need to translate not only Attribute terms (e.g., “Blue,” “Red,” etc.) but also Attribute names (e.g., “Color,” “Size,” etc.) programmatically via the API. As our e-shop will have a large number of attributes and translating them manually through the WooCommerce Multilingual & Multicurrency interface would be highly time-consuming and inefficient.
Our team is proficient in custom script development, and if there is any viable method to accomplish this task through the API, we would be more than willing to implement it in our project. Any guidance, code snippets, or documentation references you can provide would be immensely helpful to us.
Thank you for your attention to this matter, and we look forward to your response. If you need any additional information from us to better understand our use case or assist in providing a solution, please don’t hesitate to ask.
Hello Chris,
I’m not entire sure but I think it is not possible so far. Attributes names are just strings which should be translated with WPML String Translation, however, it seems we don’t a way yet to do this systematically through the REST API.
Anyway, it would be better if you open a chat in our support, in that way we can check this carefully.
Regards
Hello, we’re interested in your multilingual plugin.
Could you pls provide us with a website that is equipped with your plugin for reference?
I mean which website is using your tool？ We wanna check how it works.
One language has already been setup and it is linked to a dummy machine translation engine. This is using an Astra Theme with Woocommerce and Elementor Pro. Everything is in a test environment so there may be some limitations as to what you can experiment with.
I hope this helps you evaluate the product sufficiently.
When we try to activate our WPML plug in, we get this:
Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in /home/ogc0eoidhau4/public_html/wp-content/plugins/neighborhood-framework/includes/page-builder/builder/lib/media_tab.php on line 32
Deprecated: rtrim(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ogc0eoidhau4/public_html/wp-includes/formatting.php on line 2809
Fatal error: Array and string offset access syntax with curly braces is no longer supported in /home/ogc0eoidhau4/public_html/wp-content/plugins/sitepress-multilingual-cms/inc/translation-management/pro-translation.class.php on line 1434
This is the pre-sales forum to respond to questions from people not yet using our plugins. It looks like your question is technical and better served by our of our technical support specialists.
Hello, I’m looking to get an answer to a couple of questions.
1) I’m looking at the Multilingual CMS offer but worried about the 90,000 credits limit. Can I purchase more if required? And if so, how much does that cost? The Agency license would likely be too much for me as it’s only one website with a lot of content.
2) Assuming that my website is built, has multiple pages and everything (including headers and footers) needs automatically translating into 10 languages. How long would this process roughly take? Can I simply add the 10 languages, automatically translate in the background and just go to review once completed or is there a lot of manual setup involved?
Many thanks,
Patryk
Hello
You asked:
the 90K credits are FREE credits given to you on opening an purchasing a license. With each license renewal, you are given 60K more FREE credits. Yes, you may always purchase more “as you go” or “pre-paid”. Our pricing is explained in detail here:
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/
Please take the time to review our other FAQs to answer any related questions to translations.
Theoretically, if all of your plugins and themes are compatible with WPML and with each other, it can take seconds to minutes to translate your entire site automatically to all languages. In practice, however, there are often some plugin/theme strings, menu labels, admin-texts, block widgets, slider templates…etc that may require some time to setup/register depending on if the plugins has been previously tested as compatible or not.
However, once one language is done and all relevant objects are registered for translation in one language, the following languages should not take any additional effort apart from manual translations where required. The time required to do this exercise can vary depending on your WordPress comfort. To shorten your translation effort, I would highly recommend having prepared a simple test case for all kinds of translatable content on your site: a product, a portfolio, a blog post, a booking, a course, a homepage template….etc. Then make use of our Support Forum to work with you to do any necessary steps to make each of these cases available for automatic translation.
In case you missed our article on Automatic Translation: https://wpml.org/documentation/automatic-translation/
Does this answer your question?
Hi, I have a website that uses a plugin that translates the URL in required language, but I do not want to translate that URL, I just want to translate the content for that URL. Do we have a solution for that?
If we use this plugin does it translate the URL also?
Hello
Our plugin gives you the option to configure 3 types of URLs: using a language parameter, using a language code in the URL, and using a different domain for each language.
Using the first option, your URLs will be the same for each language as the language control is done via a URL argument/parameter.
You can read more about these options here:
https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/
What version of WPML do I need if I want each language version of my site to be on a separate domain? I have 5 languages to translate, so there will be 5 domains, one for each language. Will the $99 version be enough for me?
Hello
The URL format options are included in our base module. So the WPML Blog license includes this capability.
More here: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/
Please note that your domain mapping needs to be setup on your server before the URL format of Domain per language is used. Please review this article carefully:
https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/
Hello. Thank you for your answer. WPML is the best multilingual plugin in my opinion and that’s why I decided to purchase a license and try with the help of your team to set up the plugin to work on my theme. I just want to ask which of the three options you would recommend me to purchase.
Thank your for the kind words.
Do you mean the options: Blog, CMS, or Agency?
The best option for multilingual sites is WPML CMS as it includes the String Translations module which is required to translate many 3rd party plugin and theme options and placeholder texts.
Kind regards!
Hi. Help, I have a card linked on my account and monthly charges are happening, but we are no longer using WPML. How can I cancel my subscription?
Hello julija,
Are you talking about the automatic translation subscription? Check here https://wpml.org/documentation/automatic-translation/how-to-sign-up-for-pay-as-you-go/#how-to-stop-paying-as-you-go
Hi there,
I am currently in need of a reliable multilingual plugin for my Elementor-based website, and WPML has caught my attention. However, before making a decision, I have a few questions that I hope you can help me with:
Compatibility with Elementor Free:
I am currently using Elementor Free on my website. Will I still be able to translate my header and footer using WPML? Additionally, are there any key features or functionalities from WPML that I would miss out on by using it with Elementor Free?
Translating “Contact Form” Plugin without “String Translation”:
I am interested in using the “Multilingual Blog” option, but I’m wondering if it will allow me to translate the content within the “Contact Form” plugin. Do I need to have the “String Translation” service for this, or will the standard translation features in WPML suffice?
One-year Subscription and Translation:
If I choose the one-year subscription plan and complete the translation of my website within that period, what happens after the subscription expires? Will the translated content remain functional, or will it be affected in any way if I decide not to renew the subscription?
I really appreciate your help in clarifying these points for me. I want to make an informed decision about the best solution for my website’s multilingual needs.
Thank you
Hello Rémi,
Check this article to see what you need to translate your site with Elementor
https://wpml.org/documentation/plugins-compatibility/elementor/
About Contact Form 7 you will need the CMS version, the same as for Elementor
https://wpml.org/documentation/related-projects/using-contact-form-7-with-wpml/
If you don’t renew, you will lose updates and support, but the translated content will remain
https://wpml.org/purchase/wpml-renewal/
Best regards
Hello!
We need to purchase a WPML license for two organizations that are in the process of getting their nonprofit documentation. Should we contact sales or just purchase the licenses as is now and get them updated later? Thank you!
Hello Theresa,
I have replied to your email about this. Let’s keep the conversation there.
Cheers!
Hello,
I am trying to purchase but it always says my card (business card) is declined.
How can we try together and see what is the issue ?
Thank you,
Martin L.
Hello Martin,
I see the failed payment. Let me contact you via email about this with the details.
Hi!
There are three types of account, one that costs R$ 39, another that costs R$ 99 and one for R$ 199.
Does the R$ 39 account include translations of marketing emails and woocommerce emails or just the R$ 99?
Could you help me?
Hi Rebecca,
You will need the CMS version (99USD) to do this.
Hi !
We already have a “lifetime” licence but I have to add 1 or 2 websites to my licence, to translate. I tried to upgrade our plan to the fullest (199$) but it says that I already have it’s options. I just can’t see how to add an other website to translate in my list… thank you !
Hello Bernard,
If you already have a lifetime subscription, there is no further subscription to uppgrade to. You should be able to register WPML on unlimited sites.
If you still can’t, please drop me a line on hello@wpml.org
Thanks!
Hi,
We cannot pay with Paypal, can you provide another payment such as Stripe?
Hello
Please review the accepted payment methods here which include Stripe:
https://wpml.org/purchase/purchase-process/
“You can pay for WPML using a credit card, PayPal, debit cards, or wire transfers. Credit and debit card payments process in less than a minute. Wire transfers process in several days (depending on where you live). ”
If you are still having issues, please use this form to get a more personalised response to your problem:
https://wpml.org/home/contact-us/contact-form/
Thanks
Hi
I have a Dutch website on a .nl. I have duplicated the Woocommerce webshop on a .de. I just want that WPML automatic translates from Dutch to German, but not show the Dutch version. Is this possible?
Kind regards
Stijn
Hello
If the .nl and the .de sites are using the same WordPress database such that the domain mapping is simply affecting the URL format, then you can achieve what you want by:
“hiding” the NL language after WPML setup/installation. (more here: https://wpml.org/documentation/getting-started-guide/language-setup/hiding-languages-on-the-front-end/ )
configuring the URL format to use different domains per language (more here: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/#a-different-domain-per-language )
However, this is assuming that your posts are all on the same WordPress database. WPML will not support distributed installations (e.g. separate WordPress database instances)
I hope this answers your questions.
Hello,
I have a query regarding Translation, When I am trying to translate the website Header getting issues. Can you please guide me why its happening like this. English And Dutch Header showing different.
Waiting for your reply.
Hello,
I am sorry for this. I am not a tech supporter and cannot assist you from here.
Please log in to your account and start a new thread in our forum. The support team will assist you.
https://wpml.org/forums/forum/english-support/
Hi
I am interested in your plugin, but have some questions before purchasing.
I have seen that your plugin supports separate domains (domain.com and domain.mx) which is awesome. The following questions are in regards this scenario.
1a) How do other plugins view my site –> as one domain or two? Do I have to purchase plugins twice each time since there are two domains? (like with a multisite)
1b) What happens with the database in for example woocommerce. Is there a separate database for the .com site and a separate one for the .mx site?
I use Seo to drive traffic.
2A) How does google view my site, as separate or one site? For example if one domain gets penalized, is the other not affected because they are separate domains?
2b) How does google search console view my site –> do I register two different domains?
2C) I have read that one domain is parked for this (maybe I understood this wrong). Doesnt this affect seo negatively in regards of indexing?
Thank you
Kind Regards
Hello
I will try to answer your questions as you listed them.
1a. You site will be reached via two different URL addresses (i.e. different frontend sites) but the backend data resides in a SINGLE WordPress database. This would count as a single website from the point of view of your subscription/license.
1b. WPML works with a single database. It cannot work in a distributed manner across “multisite installations” or “separate server” installations. All .mx and .com products will reside in the same wp-posts WordPress table. Our plugin will map these various posts to their respective language assignments in our own tables and use filters to control which products are seen by your site visitors depending on the active url/languages they are using.
2a. Google crawls URLs, and for this reason, you would need to register both domains.
2b. Where the data resides (backend database) and how it is accessed (frontend URL) are different concepts. With the URL format of a language per domain, you can have individual sitemaps per language which is actually advantageous for your 2nd language SEO.
More information can be read here:
https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/
https://wpml.org/documentation/support/multilingual-seo/
I hope this answers your doubts.
Hi,
I had a question.
Let assume I had subscribe to WPML for first year and using auto-translation.
a) If I discontinue on second year, do the auto-translation content will be there ?
b) If I discontinue on second year, do user allow to do a manual translation on new page / or manual translation on existing page ?
Thank you
Hello
In answer to the persistence of your translations:
a) The translations reside in your site’s database so they will always be accessible even if you stop subscribing to WPML. The auto-translation is only used when you create the translation or at the moment you modify existing content.
b) You can always access the translation and modify it via WordPress editor as if it was a normal post.
I hope this answers your question.
Dear Yvette,
Thank you so much for the detailled answer on my previous questions.
I am unable to reply here, so I will submit a new one.
I have read that one domain is parked for this. Doesnt this affect seo negatively in regards of indexing?
Thank you
Kind Regards
I am not sure why you would think this to be the case. “Parked” domains are redirected to a primary domain (in this case your WordPress installation) for backend data which is where you posts in different languages reside.
“A parked domain is NOT a unique website. Instead, it is a masked forward to the primary domain name of your cPanel account, much like a website alias. Typically, most sites have a single domain name or a URL that leads to them. With parked domains, you get multiple URLs that lead to the same website.”
source: https://www.fastcomet.com/kb/what-is-the-difference-between-parked-and-addon-domains
Your frontend URLs will always deliver content. Additionally, with WPML CMS and WPMLS SEO your domains will serve up language specific content and have language/domain specific sitemaps. If the data is coming from one server or distributed servers, I believe the web crawler does not care as long as data is served and not repeated.
Maybe you could give me an idea what precise concern you have with the indexing….?
Hello
I currently use Weglot to translate our professional travel blog with a button to shift from French (main language) to English.
I have a 200 000 word limit that I just reached and their next plan is really expensive.
Could you tell me what would be the best plan for our profileon WPML? How much would it cost us per year if we keep 1 language translation and let’s say around 500 000 words.
WPML does allow to translate any page on the website (I’m using Elementor Pro to build the website) right as long as I stay in the word limitation?
Thanks a lot
Hello
Please review our pricing plans and subscription options here:
https://wpml.org/documentation/automatic-translation/
Note that new CMS subscriptions are awarded an initial FREE number of 90K credits and 60K more on subscription renewal. This increases to 180K/120K credits for Agency subscription plans. (https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#is-automatic-translation-expensive)
To estimate your specific costs, please try out our calculator here:
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#how-automatic-translation-works
For Elementor Pro widgets, you will need to ensure that they are properly registered with WPML and then, yes, their content should be able to be picked up by our ATE and translated automatically. With our Pay-as-you-go plan, you just pay for what you use.
Here is some info on registering widgets:
https://wpml.org/documentation/plugins-compatibility/elementor/how-to-add-wpml-support-to-custom-elementor-widgets/
I hope this answers your questions.
Thank you Yvette for the last answer.
I guess I understand the matter of parked domains better now.
1) So when using two separate domains (domain.com and domain.mx) google sees them as completely separate?
2) Question related to parked domain. When backlinks are point to the .mx domain google can differentiate that the backlink is meant for the mexican site and not the US site?
3) If for example one site gets a penalty, is the other site affected as well because google groups them together?
Thanks again so much for your patience.
Kind Regards
Hello Leon,
Let me try to help here.
1. Yes and No. Google will see both domains but will consider the .mx domain as a translation of the .com domain, or viceversa.
2. Yes, it should be differentiated.
3.That’s a good question. I’m not entire sure, but I would say that only one site will be penalised.
I hope it helps,
Andrés
Hello,
We wanted to check if WPML is compatible with Yoo theme.
Thanks
Santosh
Hello Santosh,
I am afraid not. Check here https://wpml.org/theme/yootheme/
Kind regards
I have a multi-vendor marketplace using WCFM and WooCommerce. On the homepage of my site, there is a search bar for people to find products on the site (like amazon’s main search bar). I need the search bar to be multi-lingual. For example, if someone searches the word, ‘soap’ in english, I want the search results to also include, ‘jabon’ in spanish. If I install WPML, will it also make the search multi-lingual?
Hello Sarah,
By default, WPML will throws the results only in the current language. If you need to do a multilingual search, I’m afraid you will need custom code or check if a search plugin provides you this feature.
Regards
Hello,
I have two question about the free automatic translation credits included with the Agency option.
1. We would be using the plugin on multisite installation at a public university, where it will be used to translate course websites and sites for student services. Would the free credits apply to each site, or would they be they shared by all of them?
2. If users want to use automatic translation, would they need to provide credit card information only after the free credits are used up? Or, would they need to provide payment before they can use the free credits?
And do you have a pricing plan for non-profits or educational institutions?
Thank you!
Hello
1. The free credits are applied to the subscription/account and can be shared and managed between all websites associated with the same account.
More here:
https://wpml.org/documentation/automatic-translation/automatic-translation-subscription-for-multiple-sites/
https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/
2. The credit card information is asked for after the free credits are used up.
3. We do not have any alternative pricing plan for non-profits or education institutions.
I hope these answers address your quesitons.
Hi, I am about to build a client’s website using Elementor and they want to have the ability to have an English and German website.
They have the copy in both English and German. Do you give the ability to manually update the copy to each language?
Also, they want a popup to appear when someone is viewing the wrong version of the website. If someone in Germany is viewing the English, it would pop up and suggest they view the German version. Is this possible? Could you share any documentation on it, please??
Thanks
Josh
Hello Joshua,
Our recommended way to translate your website created with Elementor is using our Advanced Translation Editor. However, you will always have the possibility to manually edit your translations using Elementor. Anyway, we recommend you to decide which method you prefer, and once you do it, stick to it as you risk to loose your translations if you mix both.
Regarding your second question, there is not a built-in feature for it. WPML provides you an Automatic Redirect Based on Browser Language feature though. But you will need to add some custom code in order to achieve the pop-up you mention.
I hope it helps.
Dear WPML Support Team,
We are in the process of developing a multilingual e-commerce website that will heavily rely on the WooCommerce plugin and your WPML plugin for translation support.
However, we have encountered a specific requirement that we are seeking assistance with. We need to translate not only Attribute terms (e.g., “Blue,” “Red,” etc.) but also Attribute names (e.g., “Color,” “Size,” etc.) programmatically via the API. As our e-shop will have a large number of attributes and translating them manually through the WooCommerce Multilingual & Multicurrency interface would be highly time-consuming and inefficient.
We have extensively reviewed your documentation and noted that while Attribute terms can be translated using the REST API, there is no explicit mention of a similar approach for translating Attribute names (https://wpml.org/documentation/related-projects/woocommerce-multilingual/using-wordpress-rest-api-woocommerce-multilingual/#creating-taxonomy-terms-product-category-tag-attribute-shipping-class). We are reaching out to inquire if there is any known workaround or script-based solution that would allow us to achieve this requirement programmatically.
Our team is proficient in custom script development, and if there is any viable method to accomplish this task through the API, we would be more than willing to implement it in our project. Any guidance, code snippets, or documentation references you can provide would be immensely helpful to us.
Thank you for your attention to this matter, and we look forward to your response. If you need any additional information from us to better understand our use case or assist in providing a solution, please don’t hesitate to ask.
Thank you!
Hello Chris,
I’m not entire sure but I think it is not possible so far. Attributes names are just strings which should be translated with WPML String Translation, however, it seems we don’t a way yet to do this systematically through the REST API.
Anyway, it would be better if you open a chat in our support, in that way we can check this carefully.
Regards
Hello, we’re interested in your multilingual plugin.
Could you pls provide us with a website that is equipped with your plugin for reference?
I mean which website is using your tool？ We wanna check how it works.
Looking forward to your reply.
Thank you.
Hello Anna
You can try out our website here for a couple of days time, after which, it will expire:
https://white-djembe.sandbox.otgs.work/?auto=MB2Q35YfeiET2m6uVJWhkDKM0DtmMcOr
One language has already been setup and it is linked to a dummy machine translation engine. This is using an Astra Theme with Woocommerce and Elementor Pro. Everything is in a test environment so there may be some limitations as to what you can experiment with.
I hope this helps you evaluate the product sufficiently.
When we try to activate our WPML plug in, we get this:
Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in /home/ogc0eoidhau4/public_html/wp-content/plugins/neighborhood-framework/includes/page-builder/builder/lib/media_tab.php on line 32
Deprecated: rtrim(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ogc0eoidhau4/public_html/wp-includes/formatting.php on line 2809
Fatal error: Array and string offset access syntax with curly braces is no longer supported in /home/ogc0eoidhau4/public_html/wp-content/plugins/sitepress-multilingual-cms/inc/translation-management/pro-translation.class.php on line 1434
Hello
This is the pre-sales forum to respond to questions from people not yet using our plugins. It looks like your question is technical and better served by our of our technical support specialists.
Please open a ticket on our support forum for this kind of issue here:
https://wpml.org/forums/forum/english-support/
Thank you