The CSS for that color is dynamic and managed with ACF; the admin can pick a color from the dashboard. But it is not working for the second language.
Solution:
It looks like you create an ACF Options page for those CSS settings. Please follow our guide on translating option pages. You should be able to correct this issue by switching to the new PT language.
If you are using the Site Editor, you can add menus to your template or template parts, like the Header or Footer using the Navigation block.
To translate the menu, you first need to send your template or template part for translation. You then need to send the Navigation Menu block for translation via the Translation Management Dashboard. This allows you to use the Advanced Translation Editor to translate the links so they point to the translations of your menu items.
Problem:
The client wanted to translate his logo but he couldn't find the logo URL in "WPML > String Translation"
Solution:
In this particular case, the logo was added by a theme option (Astra theme).
- First, go to the media library to get the IDs of your different logos
- Then go to "WPML > String Translation > Translate texts in admin screens" and search for the ID in the main language
- Add 'site_logo' to "String Translation"
- Last translated ID in String Translation
Problem:
After I added Vietnamese to my site, the site gets automatically redirected to the second language. Even when I delete /vi/ manually from the URL, it gets added again.
Solution:
Vietnamese was accidentally set as the default language of the site by another user.
Problem: The client is experiencing an issue where despite having many credits assigned to the main domain, the translator receives an error stating that they are out of credits and need to purchase more. Solution: We recommend following these steps after ensuring a full site backup: 1. Navigate to Plugins>>Add New>>Commercial tab on your site dashboard. 2. Click on "Unregister WPML from this site". 3. Visit your account page at https://wpml.org/account/sites/ and delete the key for the site. 4. Return to the Plugins>>Add New>>Commercial tab and refresh the page. 5. Click on "Get a key for this site" and create a new site key, sending 100 credits to the newly created site key. 6. Copy the newly generated code and go back to the Plugins>>Add New>>Commercial tab. 7. Register the site with the new key. 8. Check the WPML>>Translation Management Dashboard to confirm the receipt of the newly added credits. For more detailed instructions, please refer to our documentation:
We also recommend updating WPML to version 4.6.4 for improvements related to this issue.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at WPML Support Forum.
Problem:
I am trying to: get the French layout on the header working properly. A broken layout Solution:
After further verification, we found out that the header and footer of your site were created using Elementor Header & Footer Builder, but these templates were not translatable nor translated.
So I had to :
1- Make those elements translatable from WPML > Settings > Post type Translation
2- Then I had to go to Appearance > Elementor Header & Footer Builder and translated those two elements, please refer to this screenshot : https://prnt.sc/toYfzzaMobtV
Problem:
Customizing and styling Language Switcher.
Solution:
WPML language switcher provides basic/necessary styling and acts like a bare-bone to suit custom styling and needs. Since not every theme has the same design, you can always customize the appearance to your needs.
Problem:
Our site has 2 languages ENG and ITA. But the search feature, on the right of the menu, shows the results in English only even if we search in the secondary language.
Solution:
Switching the language URL format from "Language name added as a parameter" to "Different languages in directories" fixed the issue.
Problem: If you're trying to translate the site title and tag line using WPML but can't find the option, it might be due to your current WPML membership type. Solution: We recommend upgrading to the WPML Multilingual CMS membership, as the Multilingual Blog type does not support string translation. You can upgrade here: https://wpml.org/purchase. After upgrading, download the WPML String Translation add-on from https://wpml.org/account/downloads (select "manual download"). Then, install and activate it by going to your site's backend > Plugins > Add new > Upload > Select the zip file you downloaded > Install it and activate it. Finally, navigate to WPML > String Translation, search for the site title and tag line, and translate them.
If this solution does not apply because it's outdated or not relevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
This page includes support tickets that are resolved and documented. Looking for tickets that are “in progress”? Visit the complete support tickets archive
