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37,083 Responses to “Pre-sales Questions”

  1. Hi all.

    I’m trying to buy WPML for my company but in the buy form the VAT field is too short for our VAT number.

    You can solve in any way?

    Thanks,
    Alex.

  2. Hi

    I need a plugin that translates from English to Afrikaans. I see from some posts that Afrikaans needs to be added manually. I am trying to understand how that would work. Does that mean I add the translated text? I need a plugin that does it automatically please. I don’t have time to translate it myself.

    Many Thanks
    Vernita

  3. In wordpress admin, it offers a lifetime option for $195 but this option is not available on your website. Could i please get some information on this.

    • Hello Michael,
      Thanks for writing about this. The lifetime offer is no longer available. Let me contact you about this via e-mail. I would like to ask you for a screenshot of it.

      Kind regards,

    • Hello Gabriele,
      No, we no longer have this offer. We used to have it a few years ago. But thanks for checking.

  4. Can I set WPML to detect the users browser language?

    I dont see an option for it – but someone else told me it was possible in WPML thanks

  5. But I dont want to redirect to a different page – I just want to show text/grsvity form on the existing page without url parameters. And just use the browser language instead.

    • What the WPML feature does, yes, it will redirect you to a different page, which is the same page the user is visiting but in the user’s language. This is what we have and how it works. If you need something different, you will need to apply some custom solutions.

  6. I have searched your forum and done some Googling but have not been able to find an answer to my questions. I’m hoping you can answer them here.

    1. Am I able to create pages or posts that only exist in foreign languages. For example, my site’s default language will be English, but I will also have German and Spanish. Can I have pages that only exist in German or Spanish that do not have English versions?

    2. What is the default behavior for querying posts when a foreign language has been selected? Will the default query automatically only show posts from the current active language, or will it show English posts if there is not a version available in the selected language?

    • 1. Yes, you can.

      2. The default behaviour is to display only the posts that exist in the selected language. It is possible to set up what we call “fallback-mode” that displays the original post if a translation does not exist. Please note that the fallback only happens towards the default language (English in this case).

  7. Hi, this website had an account of WPML in the past but the web designers that made it doesn´t work anymore. So is impossible to upload and pay the plugins again, so for that reason is giving some problems in multilingual pages. If I create another account and upload the new version of the plugins, do you think I´ll keep the site as it is or I´ll have any kind of issue?

    Kind regards.

    • Hello Angel,
      If you register WPML through the new account nothing of what you have done will be affected. The subscription key is used and required to receive the updates.
      Let me know of any other question.

  8. Hi,

    Almost ready to make a purchase but need to know if you support the following languages with the plugin?

    Afrikaans
    Xhosa

    Regards,
    JP

  9. hi,

    i have few questions. can i create a custom language folder. So in india you have multiple languages and one of them is hinglish. Its not offcial anywhere. So can i create a folder for this language and publish content under it?

  10. Hello,

    I am using the Divi theme. My website has about 10 pages (build with the Divi builder) and about 5 blog posts.

    Will the license “Multilingual Blog” work, or do I need “Multilingual CMS”?

    Cheers!
    Karsten

  11. Hello I want to ask when the new version of the plug-in will come out with the general changes when translating a website. I’m asking because I’m starting to create a new website and do not want to install the old version and then renew it with the new

      • hi thank you for the quick answer. I mean the next release

        Plans for the Next Weeks and Months
        We’re working on major changes to WPML, which we hope will make it easier to run multilingual sites and make those sites a lot faster. See what’s planned and give us your feedback, so that we know that we’re building what you need.

        Zero-Load String Translation (planned for mid July 2019)
        We’re changing the way String Translation works so that it will stop hooking to GetText functions. The idea is to compile the translations into .mo files instead of loading translations from the database.

        It looks like this change will reduce the database and CPU load of WPML String Translation to about zero.

        • We are progressing nicely with String Translation performance but after doing some real testing we found out an issue that we need to handle first. Our plans are releasing this in mid-august but I can’t guarantee that we won’t find any more issues before that date, so please don’t take it literally.

          • so my last question is if I’m starting to build a new website with your plugging it’s better for me to wait for the new release or I can to do it now and after that update the plug-in and it will be without any problems

  12. Hi,

    If i do not renew the subscription this years, will it effect the sites i have already built previously ? The previously built site includes e-commerce website and the translation was entered by me manually.

    Regards,
    Jasmin

  13. Hello! I bought the plug in but it is not possible to download it.
    Order status is pending…
    can you tell me how to solve?

    Thanks

  14. Hey 🙂

    I want to buy Multilingual CMS version but in the future I would like to buy a Multilingual Agency version – can I pay extra for this version?

    Thanks!

    • You will be able to upgrade by paying the difference.
      When you are ready go into your account page and you should find a link there.

  15. Hi there,

    Could you please outline what the possibilities and limitations of WPML are for the following questions:

    Question 1: On behalf of the person browsing my site, can the plugin set the language according to the cookie (set from the http-header)?

    Question 2: Can the user manually select languages of choice from the top or bottom of each page? Can the selected language be stored in a cookie to remember selection preference?

    Question 3: Can any page and post be created in a new language?

    Question 4: Is there an autotranslate option (Google Translate?) for pages and posts that are not manually translated?

    Thank you, I hope you can define the possibilities and limitations as soon as possible.

    Regards

  16. Hello, I am working on E commerce website, so can I use your Multilingual Blog package of 29$.
    Will this package translates E commerce products?

  17. Hi, Is it possible to have unlimited automatic machine translation for all language pairs? 2000 words per website and language pair is not much.
    Does your plugin work well with the Avada Theme and Fusion builder to translate conten?
    Thanks

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